Consumer enquiriesQuestions, complaints and refund requests
Use the contact form for queries about our Wi-Fi service. For queries related to your phone bill, please read the information below and contact your home operator as the first step.
As a roaming provider we do our best to ensure that our service is fairly priced, but it is your home telecom operator that sets the final roaming rate that you are billed. Your home operator is responsible to inform its subscribers of their consumption and connected roaming costs.
We do not possess information regarding subscriptions or how much data is consumed.